Also, see Scan troubleshooting in the general Troubleshooting and support section of the Help. The Help system provides information about the HP Scanjet 4370 Photo Scanner hardware as well as information about the HP Image Zone and HP Scanning software itself. Si no ha instalado un controlador de Windows para este escáner, VueScan instalará automáticamente un controlador. Si está utilizando Windows y ha instalado un controlador HP, los controladores incorporados de VueScan no entrarán en conflicto con aquel. To gain access to the Help, open the HP Solution Center, click Onscreen Guide, and then click HP Scanjet 4370 Photo Scanner Help. VueScan es compatible con HP ScanJet 4370 en Windows, macOS e Linux. If you have the HP Image Zone software installed, you can use the onscreen Help to solve other problems with the scanner. If the scanner still does not work, visit or contact HP Customer Support. Choose the HP Image Zone software to install. When you insert the CD, an installation interface launches automatically. Reinstall using the HP Image Zone software CD that came with your scanner. Click Add/Remove Programs (in Windows XP, this is called Add or Remove Programs) and then select the HP Image Zone software.ĥ. ![]() Click Add/Remove Programs (in Windows XP, this is called Add or Remove Programs) and then select the HP Scanjet software.ĭ. Click Start, click Settings, and then click Control Panel (in Windows XP, click Start, and then click Control Panel).ī. Hp Scanjet 4370 Install The Function This can only work when you are able to download and install the function in just a few clicks. You might need to uninstall and then reinstall the scanner software.Ī. A software conflict might exist on your computer. ![]() Unplug the power cable from the power source, wait 60 seconds, and then plug it back in.Ĥ. Ensure that both the USB cable and power cable are securely connected.Ģ. If the problem continues, proceed with the next step.ġ. ![]() After each step, start a scan to see if the scanner is working. If the scanner stops scanning, complete the following steps, in order. If the carriage does not move and the scanner lamp does not turn on, a problem might exist with the scanner hardware. The carriage on the scanner will move forward and backward approximately 25 mm (1 inch), and the lamp will turn on.
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